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Windows

Here are some known Windows-specific issue that can happen to PCSX2

Missing "MSVCP140.dll"

If you see this error message during PCSX2 startup such as the following:

  • You need the Latest Visual C++ 2019 x64 Redistributables to run PCSX2.
    • They are combined with other yearly releases Visual Studio 2015, 2017, 2019, and 2022. 64-bit version (x64) is required for 1.7.0 and higher (though early 1.7 builds still required 32 bit versions)

Unable to start Video Capture

  • PCSX2 requires some additional ffmpeg libraries to enable video capture.
    • Grab the ffmpeg Windows files here.
    • Extract the zip file, then place the extracted dll files in your PCSX2 folder. They should be in the same folder as the main PCSX2 exe file.

Crashes

There are various problems that can cause PCSX2 to crash during operation, here we list the most common ones:

Crash when opening setting

If PCSX2 crashes when opening settings or, you get this error message when attempting to launch a game:

This means your GPU drivers are out of date, please update your GPU drivers and try again.

How do i update my GPU driver?

caution

Make sure you update the drivers for all your GPUs on the system, even if you are not using it for PCSX2. Most notably for laptops, don't forget to also update the driver for the Integrated GPU as well.

Crash when adding a File/Directory to the Game List or opening PCSX2 setting

  • This crash are most likely caused by Windows Shell/UI Mods that are installed on the system, notable example are OldNewExplorer.
  • To fix this crash, you have to completely remove the offending software as it will interfere with PCSX2 and will cause crashing.

Crashes Due to OpenCL™, OpenGL®, and Vulkan® Compatibility Pack

What is this?

Despite being a compatibility pack, this package does not comply with the Vulkan specification. Installing this package will cause PCSX2 and possibly other applications using Vulkan to crash. On most systems this package is completely unnecessary, if proper GPU drivers are installed.

For ROG Ally Users

ASUS seems to have installed this package by default on the ROG Ally, despite it being broken and not necessary, as the ROG Ally has a fully featured GPU driver. You will need to uninstall it to use PCSX2.

How do I uninstall this?

Hit Start, Settings, Apps, then find OpenCL™, OpenGL®, and Vulkan® Compatibility Pack in the list. Click it, then hit Uninstall. Once uninstalled, reboot your PC.